Leading Relationships

Communicate Effectively, Build Trust, Resolve Conflict & Lead Your Relationships

“I cannot find the words that relay how impressed and satisfied I am!  Absolutely the best leadership development training we have ever offered our employees.  We use The 3 Levels of Leadership model everyday and the Dead Moose has become a part of our culture and the way we communicate.  I am in awe of your talent and completely impressed with your professionalism.  I truly look forward to a long and lasting professional partnership.”
– Stella Jestrebski, Corporate HR Manager, Keystone Foods

Building Trust

Relationships that are high in trust are much more effective than ones that are not.  Trust cannot be faked, manipulated or forced, but it can be earned.  Establishing compelling trust in relationships is everyone’s job but one that is not always easy to do.  In this presentation, we will look at the challenge of building trust in every relationship and the impact of trust on a company’s bottom-line.  Participants will also learn:

  • How to build trust with every team member
  • What to do when trust is broken
  • How to control your ego so it doesn’t get in the way
  • How to manage relationships you can’t lead

Resolving Conflict (Removing the Dead Moose) 

Conflict is a natural part of any relationship.  Conflict by itself is not good or bad but the way we address it can be.  When you are faced with an issue that you don’t think you can address with someone, it puts a distance between you and the individual.  The more issues there are, the greater the distance and the lower the trust.

Addressing conflict in a non-confrontational way that strengthens a relationship is a skill that everyone needs to develop to be successful.  When not addressed correctly, conflict can destroy a relationship and the productivity of both people involved.  In this presentation, participants will learn how to create an environment of safety where issues can be addressed and obstacles removed.  Participants will also learn:

  • The 4 steps to resolving conflict when it happens
  • What to do when the other person won’t play
  • How to address conflict that is communicated non-verbally
  • How to build a culture that thrives on resolving conflict

Setting Standards & Expectations

We all have relationships that are difficult, and this presentation is designed to address the real obstacles and challenges that sometimes get in the way. This presentation is not lectured! The ideas and concepts are facilitated with interaction, exercises, videos and real-world examples.

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